Returns & Exchanges

At Erilan, we want you to be completely satisfied with your fashion choices, which is why we offer a 30-day return policy on all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for every customer.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized shipping location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.